About

About

About2026-10-30T20:50:14+00:00
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EXPERIENCE YOU CAN RELY ON

Decades of Service

Calibrated is a full-service dispute resolution company specializing in property appraisal, with extensive experience in roof referrals, task assignments, mediation, pre-litigation matters, and Assignment of Benefits (AOB) assignments.

Our team brings decades of industry experience, sound professional judgment, and a commitment to thorough documentation, clear communication, and accountability throughout every assignment.

Professional Qualifications and Expertise

Calibrated Insurance Services, LLC works with professionals who possess credentials and experience in the following areas:

  • IICRC certifications in water damage restoration and mold remediation
  • Licensed General Contractors

  • Roofing inspection and damage assessment experience
  • Large Loss Specialists

Our experienced team brings years of hands-on field experience and technical knowledge across a broad range of residential and commercial property losses, including roofing systems, structural components, HVAC, electrical and plumbing systems, flooring, and commercial construction.

We evaluate observed conditions, review estimates, identify discrepancies, and provide well-supported findings and documentation within the scope of each assignment.

Our team is trained to spot inconsistencies, interpret estimates, and support fair resolution — even on technically complex claims.

CALIBRATED TEAM

Experience. Integrity. Accountability.

Pamela S. Hall

President

Over 30 years of insurance industry experience

Heath Hall

Vice President

Over 20 years of insurance industry experience

Frequently Asked Questions

What types of assignments does Calibrated handle?2026-10-29T18:33:09+00:00

Calibrated provides independent property appraisal services, roof referrals, task assignments, mediation support, pre-litigation assistance, and Assignment of Benefits (AOB)-related services. Our team coordinates assignments based on the specific needs and instructions of each client.

How do I submit an assignment to Calibrated?2026-10-11T18:49:10+00:00

Simply select Submit an Assignment on our website and provide the requested information. Our team will review the submission and coordinate the next steps.

How does Calibrated keep clients informed throughout an assignment?2026-10-11T18:49:18+00:00

Our team provides updates throughout the assignment process and remains available to address questions, provide information, and assist with coordination as needed.

Does Calibrated make coverage determinations or settle insurance claims?2026-10-11T18:49:24+00:00

No. Calibrated’s role is to provide independent professional services, document and evaluate observed physical conditions, and report findings within the scope of the assignment. Coverage determinations and claim settlement decisions remain the responsibility of the appropriate parties.

What information should I provide when submitting an assignment?2026-10-29T18:31:46+00:00

Please provide the claim number, property location, relevant contact information, the type of service requested, and any available documentation that will assist our team. If additional information is needed, we’ll contact you.

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